How do I return or exchange an item?

Start on the returns page. Enter your order number and the email on the order, choose the pieces, and send the request. The shop will contact you with the next step. There is no prepaid shipping label.

Unworn items with tags can be considered within 14 days of delivery. For hygiene reasons, worn or opened lingerie, underwear and other intimate apparel cannot be returned unless they arrived damaged or incorrect.

If something arrives damaged or is the wrong piece, contact us within 48 hours with a photo.